Many of us know that keeping employee morale high is vital in running a successful company. When faced with several employees it is often difficult to communicate enough. Sometimes days and weeks can go by with little-to-no employee contact, which isn’t a good thing. It is important to communicate with your employees and knowing the right thing to say at the appropriate time is key to moving your business forward. Unquestionably what you say or not say impacts employee morale.
Silence is not golden
According to Dr. Kathryn Cramer, leaders should always be looking to do what is “right and possible in a situation.” A few simple words of encouragement daily will not only increase productivity and establish a connection between you and your employees, it will help boost their confidence as well. Couldn’t we all use that? Additionally, professional growth of your employees will ultimately result in company growth.
Your Words Impact Employee Morale
In her article “8 Things to Say to Employees That Will Make Their Day”, Jennifer Miller reveals eight simple phrases that are vital in building trusting relationships with your employees.
It’s easy to forget to thank someone. Make it a point to remember as it will make your employees feel that their time was worthwhile.
“I trust you.”
Letting your employees know that you trust them will make them feel both valued and appreciated as well as give them a huge boost in confidence.
“I was wrong.”
Admitting you were wrong isn’t always the easiest thing to do, especially if you’re the boss. To your employees, this phrase will make all the difference and remind them of the fact that you are also a human who makes mistakes.
When we are upset or stressed we sometimes say things that we don’t mean – even to our employees. If you inadvertently hurt someone’s feelings then apologizing is necessary. In order for your business to thrive, your employees must also.
“How can I help?”
Jumping in to help your team is never a bad decision. Showing that you’re not afraid to “get your hands dirty”, so to speak, will earn respect from your employees.
“I appreciate you.”
You should always make sure that your employees feel appreciated. Those who feel taken for granted will often leave the company without the blink of an eye.
“How are you?”
Knowing what your employees are thinking or experiencing is important in building rapport. Make sure you wait for the appropriate time to ask this, meaning that you have the time to sincerely listen to their answer.
“It’s ok to make a mistake.”
Let’s face it – we’ve all done it. Your employees need to know that it’s okay to take risks, to fail and try things on their own. Mistakes happen, and it only makes you seem more relatable if you admit that it’s okay.