Santa Claus can teach us a thing or two about making our customers happy. It’s no mystery that most shoppers are going digital, meaning that they make the majority of their purchases online. Because of this, it’s more important than ever to exceed your customer’s expectations of customer service during the holiday season. I agree that ...
Keeping happy customers can be challenging since we live in a world where we can buy practically everything online. It's also a world where poor online reviews can ruin a company. Because of this, engaging with your customers and making sure they're satisfied is more important than ever. And, as I've written before a happy ...
Sending a job application follow-up email will help you stand out in the sea of job applicants. In a world filled with plenty of qualified candidates and a highly competitive job market, finding work can be a tiring process. Standing out from the rest of the applicants is a struggle, but there are things you ...
Do you think about things to be thankful for at work during Thanksgiving? If not, you should consider the blessings your job brings into your life. Think beyond money and probe a little deeper. Vicki Amsinger explores different facets of one’s work life through a series of questions that prod you to think about your work. ...
Here’s a video that shows what is effective communication skills and how important leadership communication is. Although, the video doesn’t tackle the issues directly, it makes a strong case for solid communication in our organizations. Many organizational problems can be avoided with clear and prompt communication. We frequently assume that others understand what we’re talking about, ...
Are you so unhappy at work that you want just walk out the door? Before you do that, take a breath and read Richard Moy's fourteen ideas on what to do if you're in a bad job. Richard's ideas are practical and not that hard. You'll also find some suggestions that offer you hope by ...
Follow Me at…