Here’s a video that shows what is effective communication skills and how important leadership communication is. Although, the video doesn’t tackle the issues directly, it makes a strong case for solid communication in our organizations.
Many organizational problems can be avoided with clear and prompt communication. We frequently assume that others understand what we’re talking about, but they often don’t. Then what do you get? Low morale, missed deadlines, errors, and conflict.
Some Quick Points
- Don’t assume anything. Just because you know what a certain term means, doesn’t mean that others do.
- Communicate to the level of your audience. In other words, don’t communicate with a new employee about a project the same way you would with one of your more senior team members.
- Check for understanding. Most problems can be nipped at the bud by checking if your message was understood by simply asking. Keep in mind that silence doesn’t necessarily mean understanding. Your staff member may not speak up out of fear of looking incompetent.
Remember that strong communication is a two-way street. If you’re the recipient of fuzzy communications, step-up and ask for clarification. Repeat how you understood the message.
Effective communication is a skill that successful leaders must practice every day. Communications is the nervous system of our organization, practice it daily. If you don’t, you might find yourself frustrated like Mr. Cosby was in this video.