Employee behavior can become a management problem. In fact, one aspect of leadership that many forget about is the importance of addressing behavioral issues with employees in a constructive and effective manner. In a respected position of influence, it’s your job to make sure that your employees have the resources they need to succeed.

How do you correct employee behavior?

Performance management is a key facet of leadership. In her article “5 Tips for Correcting Behavior Issues in Employees,” expert Susan B. Wilson provides guidance on proper ways to address and correct issues with employees who are underperforming. Below is a summary of her advice:

Correction is important

Effective feedback includes not just reinforcement for a job well done, but also correction when performance is sub par.

Be timely and respectful

Employees have the right to know when they’re doing a job that is not up to your standards. However, when the time comes to discuss unacceptable behavior, it’s important to do so in a timely and respectful manner. Make sure the conversation takes place in private to avoid potential embarrassment.

Be specific and assertive

Avoid being vague when providing feedback. Let the employee know what they did wrong, how you feel about it and explain the consequences. Your job is to give guidance, not to be their friend.

Focus on the mistake

Despite the fact that they messed up, it’s still important to remember that the employee adds value to your company. By asking them what they can do to fix or avoid the mistake altogether, you offer an opportunity for him or her to learn.

Don’t hold grudges

In order for both you and your employee to benefit from the situation, it’s best to move forward. Avoid holding grudges and rehashing old feelings of disappointment.

Don’t forget these tips

We’re not quite through with the “how to’s.” Wilson also says it’s important to avoid the following behaviors when addressing the situation:

1. Losing your temper
2. Sarcasm
3. Yelling
4. Profanity
5. Public reprimands
6. Threats
7. Humiliation
8. Inconsistent actions